Introduction
We want you to be fully satisfied with your purchase. If you are not happy with your item, you may return it within 14 days of the delivery date.
Conditions for Return
- Eligibility:
- Items must be unused, in original condition, and include all packaging materials, accessories, and documentation.
- Proof of Purchase:
- A receipt or proof of purchase is required for all returns.
Return Process
- Contact Us:
- Return Authorization:
- Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to send your item back.
- Shipping:
- You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
- Inspection:
- Upon receiving your return, we will inspect the item to ensure it meets our return conditions.
- Processing Time:
- If your return is approved, we will process a refund to your original method of payment within [number of days, typically 7-10 business days].
Non-Returnable Items
- Customized or Personal Items:
- Items that have been customized or personalized cannot be returned.
- Clearance Items:
- Items marked as clearance or final sale are not eligible for return.
Contact Information
For any questions or concerns regarding returns, please contact us at: